I'm currently working as a GrubHub driver, and my experience has given me a few insights into the toll this type of work takes on the driver, as well as the functioning of these industries as a whole. Companies like Uber, Lyft, DoorDash, and GrubHub treat their drivers as contractors even though the drivers alone provide the actual services offered. This helps them shirk any requirements to provide benefits to the drivers.
As of yet, these companies have not been able to prove sustained profitability (with the exception of a few quarters here and there), but they must also try to understand the risks and costs incurred by their drivers, such as 1. car depreciation, 2. general driving risk, 3. parking issues (often requiring payment or ticket risk), 4. gas money (those that do account for distance traveled do not come close to making the driver whole on this), and, for Uber and Lyft, 5. the exposure to sundry ill-mannered individuals. On the whole, it remains to be seen whether services like Uber or GrubHub will be able to produce positive net incomes while treating their 'contractors' in a fair and humane manner.
@doctorgrubhub
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