How do I get rid of Flotrack Pro before my free trial expires?

College Running College Training

11 years ago 10/01/2012 8:48am EDT

I'm trying to cancel before my 7 days are up. On the main page I click on Flotrack Pro. Then I scroll all the way to the very bottom left and click on subscription settings. This message shows up "You may cancel your Flotrack Pro subscription using the contact support form." There is no contact support form to be found so I click on "contact us" on the bottom left of the page and in the 'How can I help you' box I put Flocoach/premium videos. In the 'What's your problem' box I click Cancel subscription and then get this message

STOP, We Can't Cancel over email/phone

Please go to Flocoach Cancel Request Form to cancel your account.

I then click on Flocoach Cancel Request Form which takes me back to the page i was just on. BAAAAHH! How can I cancel this subscription in the next two days?

11 years ago 10/11/2012 12:34pm EDT

re: RTF2

Same problem right now. Anyone know how to fix this problem?

11 years ago 10/11/2012 3:20pm EDT

re: RTF2

you could call your credit card company/bank and do a stop payment request. I think. If this works they'll probably cut off your access to their paygated content.

11 years ago 10/11/2012 3:23pm EDT

re: rdrsersz

After the 7-Day free subscription runs out, how much does it cost? Is it a weekly or monthly fee of some sort?

11 years ago 10/11/2012 3:28pm EDT

re: RTF2

That's pretty sneaky that they're making it this difficult. Just send them an email.

What is the "Pro" content like?

11 years ago 10/11/2012 3:28pm EDT

re: RTF2

Grab your computer, locate nearest window, and throw the machine through said window.

11 years ago 10/12/2012 1:42pm EDT

re: Gahhhdamnit

Gahhhdamnit wrote:
Same problem right now. Anyone know how to fix this problem?

They re-credited my card. just file complaints and email them...eventually hteyll get back to you

11 years ago 10/12/2012 1:59pm EDT

re: RTF2

I went through this mess.

Not only is it hard to find out how to unsubscribe, the webpage is buggy.

But this is how I went about unsubscribing.

1. Click on "Flotrack Pro"

2. Click on "Subscription Settings" which is located on the bottom left hand side.

3. Fill out the information.

4. If need be fill out a "Contact Us" support form.

11 years ago 10/17/2012 5:59am EDT

re: Farter

Farter wrote:
After the 7-Day free subscription runs out, how much does it cost? Is it a weekly or monthly fee of some sort?

Does anyone know the answer to this? I would like to subscribe to the service if I had some idea what the fee was.

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