Ultimate Cleaner 2007 is some sort of anti-virus program that will not get off my screen with their offer....HELP.

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16 years ago 08/31/2007 10:03pm EDT

Some trojan horse has infiltrated my computer. It is an anti-spyware type program called Ultimate Cleaner 2007. It is giving me a phony report card telling me of all problems with my computer. Spyware, trojan horses, viruses, etc. and that for $39.99 I can fix all of my problems. The 'problem' is that this ad will not go away no matter what I do. It just keeps opening, over and over; paralyzing all the other programs. (I'm writing this from another computer). I called the Geek Squad and they wanted $250 minimum to come out. I tried to uninstall it, but, no go. Should I just pay the $39.99 for the program as a ransom just so I can 'move forward?'. Would giving my Visa # to this outfit be safe? Is there any way I can delete this %$$#*(# virus on my own? Thanks in advance for any useful info. Trolls, who just want to post "you are sol; you are f*** up; throw the computer away" ,etc., please try to control yourselves. Just move on....move on.....

16 years ago 08/31/2007 10:22pm EDT

re: My computer has been hijacked

bump...anybody out there know about these things and what I can do?

16 years ago 08/31/2007 10:26pm EDT

re: My computer has been hijacked

if you have XP or Vista there is a "restore" function that may allow you to reset your computer to before you had this problem.

16 years ago 08/31/2007 10:28pm EDT

re: My computer has been hijacked

16 years ago 08/31/2007 10:30pm EDT

re: My computer has been hijacked

16 years ago 08/31/2007 10:33pm EDT

re: My computer has been hijacked

If you've got a couple hours (no doubt!) then you should try to get rid of it manually. The best program I've used if called Hijack This. Download that if you can, run it, and it should show you all of the programs running on your computer and it will give you the option to delete them. Use google to look up the symptoms of the virus (use exact words that are advertised in quotation marks) and you should be able to find some conversations that geeks are having about the virus. They'll list the names or the code of the programs that are doing the bad stuff, and you can delete those things from the window in Hijack This.

It's a little complicated, but it's really effective. I'm sorry I can't be more helpful with specifics, but it just takes some time. Good luck!

16 years ago 08/31/2007 11:22pm EDT

re: Geek Squat

So thats how you guys get the cutest girls on campus. They have trouble with their computer and you guys have the answers

16 years ago 08/31/2007 11:51pm EDT

re: Lambda Lambda Lambda

Do a system restore back to a date before you got the virus.

After you have done the system restore do a search on the infected file. Put the virus file in a folder and quarantine it if you can. Drop and drag it. Don't click on it. In any case just zip it up and forget it. Later on you can have an expert remove it.

I went through this a year back and it was the only way to get rid of it.

Here is a location that will tell you how to do it.

http://support.microsoft.com/kb/306084

You won't lose any of your files. Only programs that you downloaded from the date you choose to restore back to.

16 years ago 09/01/2007 12:08am EDT

re: Last Runner

how do you do a 'system restore'?

16 years ago 09/01/2007 1:26am EDT

re: My computer has been hijacked

My computer has been hijacked wrote:
how do you do a 'system restore'?

If you look a bit closer at the previous post from Last Runner, he posted a hyperlink to a Microsoft Knowledge Base (KB) article describing exactly how to do it:

http://support.microsoft.com/kb/306084

In your shoes, that would be my first course of action. If that doesn't work for some reason, I would try an automated tool such as Rogue Remover...

http://www.majorgeeks.com/RogueRemover_d5360.html

One or the other should be able to get your system back to normal. In the aftermath, you should seriously consider modifying your computer security in order to avoid situations like this in the future. A few simple measures like these can greatly reduce security threats on a Windows XP machine...

http://www.letsrun.com/forum/flat_read.php?thread=1544862

16 years ago 09/01/2007 5:40pm EDT

re: Computer Guru

I am with Computer Guru on this. He seems to know this better than I do.

I finally bought a Mac Laptop a year ago. So for the time being, no more viruses.

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