Two years ago, I undertook a small renovation product on my large back shed to make it a suitable listing for Airbnb. My wife has been without work for a few years and we live on the Gulf Coast of Florida, which attracts a reasonable number of tourists. The project has been a great investment, with the unit being frequently occupied with minimal upkeep.
Last week’s been busy with work and my wife and I have been going through a difficult time - her previous boss left the company months before she did to start his own firm and has been dangling a potential new job in front of her. I’m not convinced it will materialize, but don’t want to pour cold water on her one source of hope. He calls the house many evenings and she always emerges upset after speaking with him. The two of them had a previous relationship in college and she seems to take his feedback very personally.
This is all build up to say, I was not in the best mood to be hosting a group of three this week, but we cleaned the unit and had everything prepared as needed for three male guests. They seemed nice via our electronic communications, but I never got to meet them as we have a self check in policy. There was more noise than we’re used to on a Wednesday night, but nothing dramatic. At one point my wife checked in on them and said they were very nice.
Since then, she has received THREE separate calls from the neighbors about loud sex taking place in the unit. One of them threatened to document the incident on Airbnb Neighbors.
Truthfully, we just want to maintain the unit for short-term rentals. Should we complain to Airbnb? Should we reach out to the tenant? Are we at risk for violating any discrimination laws by suggesting we don’t tolerate that type of behaviour? (We’re fine with same sex relationships, just not loud ones that wake our neighbors and threaten our listing future).
I’m really stumped by what to do.