How do I file a complaint here?
@JonGault use your clout and get them to do better please
How do I file a complaint here?
@JonGault use your clout and get them to do better please
Yea, they just cut out the men’s 1500 completely. It also kept randomly going to the “starting soon” screen in between events. It had to have been someone’s first day on the job. Regardless pretty unacceptable
I had the same issue but thought it was my internet cutting out. I did watch the 1500 about 15 minutes later on youtube so it wasn't the end of the world. But for most people who pay to watch, they would be interested in a loaded 1500.
Good luck w/any help from NBC "Customer support".
Asked them on Aug 15 why it took nearly 2 days for the Monaco DL Replay to be posted.
"Monaco Diamond League Track & Field meet 8-14-20 replay????
When will this appear on the website? Usually replays appear w/in a few minutes of event conclusion....................................... Disappointed..."
Answer arrived 8 DAYS later on Aug 23:
"Hi Jerry,
Thank you for contacting NBC Sports. We apologize for any inconvenience.
We understand your concern and we are doing a follow up on the matter. If there's any changes or updates we will inform our customers right away.
We appreciate your feedback and suggestions.
If you require further assistance, please feel free to contact us again at any time.
Thanks,
Manuel
NBC Sports Support"
yeah, i sent an email and got an automated response. pretty disappointed.
I switched to a VPN in another country and watched it on Youtube when that happened. I'll actually probably pay for a VPN service in the future (free ones exist, but are crappy) and do that instead of NBC gold.
Sounds like the move honestly. Was looking at NordVPN, and then either using the CBC Canadian or the BBC streams.
little update:
JonGault did reach out and got us some answers.
https://twitter.com/jgault13/status/1298320825108570113
Now, lets see if today's coverage is good...
NO 1500M METERS???? SMH
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HOLY F! BLACK PAGE FOR THE YEAR. 3:49.11 WR for Faith Kipyegon!!
Katir confirms what Ramzi already told us - full throttle EPO improves 1500m times by 8 - 10 seconds
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