Je suis Francais wrote:
Basically yanking a ton of features from the free domain into the paid domain is surely one way to become profitable, but it could also cause a userbase rebellion when a competitor emerges.
Not a chance. Why would anyone ever sink over $100 million into trying to "compete" in a market that is apparently not worth much, especially against an entrenched competitor with a massive userbase. Strava has been at this for the better part of a decade, and it's demonstrated that this market is not a gold mine.
I'm not sure if Strava's approach is the right one, but I don't blame them for trying it. They've never made much on selling data or on advertising. This is pretty much the alternative. Most people won't pay because most people really don't care about most of Strava's features, but I would think that anyone who actually misses any pulled features would have no trouble dropping the measly subscription fee to get them back.
The only issue I see is possible resentment, but I think under the circumstances, that should be a manageable problem. They basically said, "look, if people don't start subscribing, we might not exist." And the fee is tiny. It's hard to feel like the big tech guys are exploiting you under those circumstances.