Facebook's customer service is a joke - $50 to the person who can help us merge two pages or contact them

I feel ya. It's a great tool for a small business, but can be so incredibly frustrating. And yes, if anyone else ran their small business like Facebook, Google, etc does (no contact info) the go broke in a second.

I merged two page four or five years ago. It took way too much effort and involvement, and I'm pretty sure that situation is worse now than it used to be.

I'd contact their advertising dept.

calculus wrote:

in light of this frustration, what will you do to provide better customer service to letsrun users?

Let's see here. I think we already offer good customer service. We always say the best way to reach us and get our attention is by phone.

We have a phone number prominently displayed on the website. If you call it, we answer. 844-LETSRUN .

Tinfoil Hat wrote:

Rojo, can I get some customer service on LetsRun about the annoying Embedly scripts?

"No!", you say?

Well then you can stay in Facebook hell.

What's wrong with the embedly scripts? I think they are one of the best additions to the site.

You can email me

calculus wrote:

in light of this frustration, what will you do to provide better customer service to letsrun users?

We respond to emails and you can call us 844-LetsRun (844-538-7786)

Ian Cooper wrote:

https://www.facebook.com/help/249601088403018

try this

I would probably try this. Just make sure you hit all of the criteria. Did you say it was a fan page that was created? You might need to find a way to become admin of both and change your locations to match.

Customer service? Do you have any idea what a customer is?

wejo wrote:

Tinfoil Hat wrote:

Rojo, can I get some customer service on LetsRun about the annoying Embedly scripts?

"No!", you say?

Well then you can stay in Facebook hell.

What's wrong with the embedly scripts? I think they are one of the best additions to the site.

You can email me

wejo@letsrun.com

You must be trolling! There is not a single one of us that have ever said Embedly is good. Everyone that has commented on Embedly has said it is crap and makes threads with deep discussion broken and unusable because of the wrecked formatting and long load times with annoying page jumping. Have you ever tried quoting multiple links to prove a point? I've created at least 3 threads complaining about Embedly with other people chiming in but they all got deleted.

I can stand the ads but not Embedly! Get rid of it.

I love the embedly addition.

Tinfoil Hat wrote:

wejo wrote:

What's wrong with the embedly scripts? I think they are one of the best additions to the site.

You can email me

wejo@letsrun.com

You must be trolling! There is not a single one of us that have ever said Embedly is good. Everyone that has commented on Embedly has said it is crap and makes threads with deep discussion broken and unusable because of the wrecked formatting and long load times with annoying page jumping. Have you ever tried quoting multiple links to prove a point? I've created at least 3 threads complaining about Embedly with other people chiming in but they all got deleted.

I can stand the ads but not Embedly! Get rid of it.

Oh yeah, and did you realize that when Terrie Reading posted pictures of horse dicks and other porn images in the Dave Reading cheat thread that people reading the thread automatically saw them because Embedly automatically loads the images? It's a way of trolling that I don't think you want and another reason why Embedly is crap. And I believe you guys actually have to PAY for the "privilege" of using Embedly.

Count me as one wrote:

I love the embedly addition.

Enjoy your pictures of horse dicks the next time we have a Mike Rossi. And good luck trying to cite multiple sources in a post without the formatting getting screwed up making the post unreadable.

So Rojo wants to edit someone else's FB page, and because he can't he is mad.

How dense are you Rojooooooo???!!!??????

Multimillionaire trust fund kids offering $50. Classy.

I've had this same problem with near-identical page names and was able to resolve it fine through FB.

I think I followed links saying I thought I was receiving that message in error or something along those lines? Then waited a day or two and heard back saying the merge was approved.

Horse dicks? Someone say something about horse dicks?

pop_pop!_v2.2.1 wrote:

Case sensitivity matters in real computing and therefore you are not allowed to merge the two.

This is probably one of the dumbest things I've read here in the last 15+ years.

The payment to complete a task should be determined by the affluence of the person paying for the service? Your petty-mindedness is one of likely many reasons you and your offspring will be neither classy nor "trust fund kids."

noqual wrote:

Multimillionaire trust fund kids offering $50. Classy.

qweropiu wrote:

They are worth $400 billion in part because they have very few employees but lots and lots of stooges providing them free content (over a billion, we're told).

Facebook has maybe half the actual users they say they have. The rest are duplicate, spam, bots, fake, etc. Plus monthly active users mean nothing. Daily or even hourly kind of matter. Advertisers are dumb for giving them money because the ads don't work, no one clicks on them and no one really likes facebook. The company is now an actual menace, now getting people killed and subtracting huge amounts of value from our society. It's a message board like this one (except much less interesting) but is worth $420 billion? Nah, they need to be audited. All their metrics are lies. They report their own numbers and don't let advertisers look at them. The worst company ever.

3.50 wrote:

Ian Cooper wrote:https://www.facebook.com/help/249601088403018

try this

I would probably try this. Just make sure you hit all of the criteria. Did you say it was a fan page that was created? You might need to find a way to become admin of both and change your locations to match.

We tried that . That's what we did the very first day.

rojo,

I noticed that both accounts need to have the same mailing address. Might be something to check.

What do you expect from a company that routinely promotes murder and rape on their sites.