Facebook is driving me nuts. They have a market cap of more than $400 billion dollars and yet they offer no "Contact us" page on their website. How can that be allowed?
All the time at LetsRun.com when we are signing up for services, they want proof you have a "contact us" page and yet Facebook gets to ignore that simply because they are huge.
Why do I need to contact them? It's simple. While we barely do social media, I thought I should merge to the two facebook pages that exist. Before we started our own facebook page, some fans started one called letsrun. We then started one called LetsRun.com. I figured I might as well merge the two.
To merge a page, you must be an administrator of both pages. So I wrote the fan page administrators and told them and they gave me administrator powers. I then tried to merge the two pages. Facebook declined that request because they said the names weren't enough like.
"These Pages can't be merged because the Page names aren't similar."
How stupid is that? The names are almost exactly the same.
I then tried to change the name LetsRun to LetsRun.com but they wouldn't let me do that - totally absurd. Their email incorrectly stated, "The name you requested suggests that the subject of your Page has changed, which can be confusing for people who like your Page."
I've tried variations of that again and again, reported the problem to facebook and gotten no where.
Does anyone know someone who works at facebook or a way I can contact them? How can I merge the two pages?