I took my care in yesterday to get my oil changed. I brought it home and then went out later that night. When I went out there was a large puddle of oil underneath my car. Everywhere I went oil was leaking out of my car. I looked at the receipt and they used 10w-30 when they were supposed to use 5w-30. Could this just be the result of them using the oil or the result of a bigger problem. I have a new car only 12,000 miles and 11 months old. Please help
Pictures?
More than likely it's your flux capacitor. They left it loose. Take it back to the shop asap and tell them to see if it needs tightened. Should take about five minutes.
I concur.
In my decidedly unprofessional experience, the difference between 10W30 and 5W30 doesn't make your engine just start leaking. Sounds more like they screwed something up when they were changing it. If you want, climb under and make sure the cap on your oil pan is on correctly first.
I would take it back to the guys that changed the oil either way, odds are it is their fault your car is now leaking.
DO NOT let them try to tell you there is something else wrong with it and they can fix it for the low cost of $350.00.
They left something lose, plain and simple. An honest place will simply fix it and apologize. Just don't go in there threatening to sue and all of that.
Calmly tell them you had no leak before and now you do. Could they please take a look and see if they left anything lose and replace any of the lost oil.
If they say something else broke and it will be extra to fix it, leave and have someone else look at it.
It's likely either the bolt on the oil pan or the oil filter is loose.
The difference between 5W-30 and 10W-30 is just the viscosity of the oil. 10w-30 is a little thicker than 5W-30. This difference will NOT cause oil to leak from your car.
If oil is leaking it is likely from the oil filter not being on tightly or from the drain plug not being tight. If it is just a little bit of oil it could be dripping from where somebody wasn't very good at pouring oil and spilled it all over your engine and then it is dripping from there.
Have you checked your oil level? It would be a good idea to look and see if it is low or not. How big are the drips that are on the ground? Is it leaving a puddle? or just some drops?
You should bring them back and ask them to look at it. The previous poster is right, having a polite attitude is always the better way to handle something. But you shouldn't have to pay for someone else's mistake.
But, if it's been leaking a lot, I'd probably check your oil before driving your car. It would be really bad if you ran out of oil and seized up your engine or something.
If your car is that new, you should take it to the dealership(or a dealership for that make) for oil changes while it's still under warranty. Assuming the car is still under warranty, you can only muddy the waters if you let some jackleg work on it during the warranty period.
Sounds like they a loose or faulty oil filter gasket, make sure you don't pay a dime when you go back
DO NOT DRIVE THE CAR BACK TO THE OIL CHANGE PLACE!!!!!!!!
If most of the oil has leaked out on the way home and at your house then your engine will sieze up with a minute or two of driving it dry! Even turning the engine on and idling it is dangerous.
They really screwed up: undertightened the drain bolt, used a faulty filter (hole or seal is bad) or "double-ringed" the filter (old seal ring stays on the metal rather than on the filter when it is removed and thus interferes with the new seal ring for the new filter).
The oil change place will likely fight you tooth and nail because: "hey, we don't make mistakes here!". Evenso, you might want to call them up and be nice at first but then bitch, bitch, bitch your way into them sending a guy out to re-change your oil at home.
Otherwise, your best bet is to find a guy friend who knows how to change oil and check the plug and replace the filter where the car now sits.
Ya need a new Johnson rod.
Co-stanza wrote:
Ya need a new Johnson rod.
Just be careful they don't eat your Twix.
TWWWWWWWWWWWWWWWWWWWWWWWIIIIIIIIIIIIIIIIIIIIIIIXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX!
The nimrod who changed your oil apparently forgot to re-insert your car's drain plug after s/he drained and replaced the old oil.
Call the dipsticks and tell them your BF is coming over to kick their asses.
You don't want to drive your car without oil or you'll potentially blow your engine. They need to tow your car back to the oil change place to fix the prob and replace the lost oil, or have someone drive out and take care of it wherever your car is. This should be free of charge.
Tell them your BF's nickname is Stone Cold. You'll get faster service.
Much, much faster.
Also, check
for ratings of all business in your area, including mechanics and oil change specialists. If neccessary you can even post comments/feedback about this place of business. ;)
If they get squirrelly on you, contact the consumer affairs diustrict attorney's office in your county and file a complaint, especially if there is damage to your vehicle they won't fix. That and a small claim. Hope you don't have to hassle with that though. Good luck.
It isn't a ton of oil but it is enough to make about a 1 ft by 1 ft puddle. The puddle isn't wet it just has the oil residue marks. I think it has lost maybe a pint of oil.
not even being sarcastic. great show, anyone else listen?
What do you need a car for? Just run wherever you need to go...
i bet they screwed the oil filter on incorrectly. has happened to me before. don't drive it back if you don't have any oil. either, call them and have them come look or call tripple A or get a friend to come check that the oil filter
Make sure you have it towed. If you drive that car a mile with no oil you'll likely blow the engine.