I just purchased a pair of running shoes from Zappos and spoke to one of their customer service people who seemed pretty knowledgeable. I was wondering if any other serious runners on here have purchased shoes from them and talked to their customer service agents? Anyone else think they are knowledgeable?
I've purchased many shoes from the website, but never talked to a rep.....very quick turnover on shipping. They are one of the few places who still have Nike Mayflys.
I buy from them frequently. I've never talked to a rep. I always know what I want and just order it. But returns are free so if you get something that you don't like once you actually have it you can just send it back.
very good site with nice perks and excellent fulfillment
Agreed, the fulfillment is amazing. Zappos doesn't carry many of the more competitive running shoes and certainly doesn't have many flats or spikes. Is zappos only for hobby joggers?
I only order from Zappos if I want the shoes next day or if I get a gift certificate.
They are generally expensive and never offer coupon codes.
Tony Zamboni wrote:
... Is zappos only for hobby joggers?
And yet as you state, they are for you. Hmmm...
its all about running wearhouse, a lot cheaper than zappos but with all the same perks like free return shipping. Plus they have all the competition gear