20 + time I purchased from Adidas Canada online, This time 2 clothing items and a pair of shoes. The shoes were missing , and I told customer service I'm returning everything , but obviously no shoes to return. They noted it on my file . I returned the clothing , and they only refunded the clothing. I can't prove the shoe box was empty , Kind of pissed , I can afford the loss , but what a way to lose a long time customer .. Guess a got the warehouse idiot having some fun at my expense.
I'd complain to Soyboy Trudeau.
The alternatives leave no choice but to vote Liberal.
Were they barefoot shoes?
Dispute the charge with your credit card company.
I had the same thing happen with Amazon for a pair of binoculars. I actually ordered 2 pairs (one was a gift to my father). First box was fine. Second box didnt have anything in it. Had to call them. The rep basically said the same thing as the adidas one. It was like "I can't prove that I got an empty box only just like you can't prove they were in the box when it was packed and shipped".
MeHereYouWhere?! wrote:
Dispute the charge with your credit card company.
I had the same thing happen with Amazon for a pair of binoculars. I actually ordered 2 pairs (one was a gift to my father). First box was fine. Second box didnt have anything in it. Had to call them. The rep basically said the same thing as the adidas one. It was like "I can't prove that I got an empty box only just like you can't prove they were in the box when it was packed and shipped".
I'll try calling customer service again Monday. You expect this from eBay , but not a large corp . Even the call centre are told to tell the customer you are putting notes in the order file , when really they are not.
There's a mouse in my beer, eh.