PLEASE DISCUSS. I was labeled a Return Policy Abuser at a running shoe store because I had 4 or 5 returns.

How much purchasing - based on shoes, money... have you done there? Have you returned 4 out of 8 shoes, or 4 out of 12? Do you make other purchases there - clothing/nutrition..?

Returning 5 pairs of shoes is a lot dude. You're gonna be hard pressed to find many people who do the same. That store would've flagged anybody who made that number of returns regardless of who they were

we will DISCUS wrote:

How much purchasing - based on shoes, money... have you done there? Have you returned 4 out of 8 shoes, or 4 out of 12? Do you make other purchases there - clothing/nutrition..?

I have kept 2 out of maybe 6 or 7 purchases.

You were well and properly banned. You are a lying cheating louse and a cheap one on top of it.

Ggdaqeycsar wrote:

Returning 5 pairs of shoes is a lot dude. You're gonna be hard pressed to find many people who do the same. That store would've flagged anybody who made that number of returns regardless of who they were

I would think something like that would be understood by a running shoe company. I know several runners who have issues with running shoes and have to send them back until they find the right one.

I just don't understand why returning running shoes in BRAND NEW CONDITION would be a problem when the runner has to test them out...

You don't really know if a shoe is going to work or not until you put it on the road for some miles. Running around in a store for a few minutes is one thing, but running on the road or treadmill for 10 miles is another.

I can see both sides of the coin. Personally, I did two returns and they picked up it was my second shoe and second return. The third time, they said no. As they’d been worn. I took them to a sister store after I’d ripped a hole in them. I won.

When i buy brand new shoes, i like to think they haven't been run in. Running 10 miles on a treadmill is quite a bit. You've done that four/five times by your own admission.

I am not sure i would want to keep shopping at a store if i knew that many of their shoes were being returned after someone ran in them.

Given that, i think the store may just be looking out for protecting their customers.

Also, since you've asked for opinions, i will offer mine. You may benefit from figuring out your back/knee problem and thinking that shoes can solve it. Wear the shoes indoors and don't run in them to figure out if they feel like they will work. Once you run in them, even on a treadmill, i would think that you've decided they are likely to work and you've committed to them. That would be my attitude towards returns.

Shameless scallywag wrote:

You were well and properly banned. You are a lying cheating louse and a cheap one on top of it.

Come on guy. I'm just asking for a serious tone with this. Please.

2/7

Maybe even as high as 2/6

Sorry, I don't have a lot of sympathy for people who run in the shoes (even when it's done on a treadmill or indoor track) and then take advantage of generous return policies in chronic fashion. Regardless of what the return policy says literally, no one should be returning a shoe after running in it for an extended period of time unless it is defective.

Oh, and if you ran ten miles in the shoe, it is no longer BRAND NEW. It is used, and no other customer is going to buy it unless the running store discounts it at a loss. That's like buying a car and driving it 1000 miles, and then trying to claim it's BRAND NEW because you had it detailed before went schlepping back to the dealer.

I myself have returned a bunch of shoes to Running Warehouse, but they've been gracious thus far. I assume it's because I always end up buying something sooner or later AND because I do nothing more than try on the shoes and walk around on the carpet a little bit. Either they're comfortable or they're not.

Actually, I probably put 5 miles in them, or in most cases.

This is difficult. I guess I have a different perception with this, because I have never ever experienced this online. Maybe they thought that I was buying them to try them out, and then return them just to buy them online?

I go to the shoe store to actually give them business, seriously

Maybe try and pull that sh!t with Zappos, but that's a little ridiculous. I've never felt compelled to return a running shoe, not even once. Get out of your own head and break them in for a week or two by cycling them in and out. Either way, you don't get to continually abuse a policy because you can't decide of a pair of shoes. You think they re-box them and sell them? I would be disappointed as a customer if I got your used fricken shoes........

Scorpion_runner wrote:

When I get a running shoe I run in it for 10 miles on the treadmill, and if there is any kind of major discomfort, then they go back.

Scorpion_runner wrote:

Actually, I probably put 5 miles in them, or in most cases.

This is difficult. I guess I have a different perception with this, because I have never ever experienced this online. Maybe they thought that I was buying them to try them out, and then return them just to buy them online?

I go to the shoe store to actually give them business, seriously

So which is it? You started with 10 then went down to 5 miles.

Either way, as others have said if you have purchased 6 or 7 shoes from a store and returned all but 2 of them, that is a lot. As a store owner, I wouldn't want to put up with that. They may not be able to resell for as much.

You have returned more shoes in the last 2-3 years then I have in my lifetime (I am not young).

"4 or 5 returns" - I would label you a return policy abuser as well. figure it out

Millennial entitlement.

Why, back in my day, we bought shoes after walking around the store 30 seconds or so, and we LIKED it. If we got home and ran 10 miles and had an issue with them, TOUGH.

Thank you Mr. Scorpion for being all that is bad in the world. Why don't you just chuck those unwanted shoes into a storm drain, or throw them along the highway (what IS that about), or send them back on yet another semi truck that's driving erratically on the 110.

I would say it is between 5- 10 miles but nothing more than that and nothing less than that.

Thank you for your response. It appears I am in the minority with my perception with this, and I have to re-access my actions when it comes to purchasing and keeping running shoes. I really thought my actions were just.

Scorpion_runner wrote:

we will DISCUS wrote:

How much purchasing - based on shoes, money... have you done there? Have you returned 4 out of 8 shoes, or 4 out of 12? Do you make other purchases there - clothing/nutrition..?

I have kept 2 out of maybe 6 or 7 purchases.

That's excessive. If the ratio were reversed it still would be excessive.

It disgusts me that stores actually allow people to return worn shoes and then peddle them to others.

Hi, Scorpion. It strikes me that you have made a lot of returns (keeping 2 of 7 total). In my own experience, I have returned one pair of shoes my entire running life (10 years).

I think the implied agreement is that you are taking the bulk of the risk in the transaction. Yes, you can return, but the policy is not meant to be an extended test drive. Maybe spend a little more time feeling them out at the store, or maybe you can talk with the manager about ways to feel more secure about the pair of shoes you're buying.