I try to log in, I have to guess a few times before I remember my password (stupid capitals), and when I finally get it right it says "Login Revoked: contact customer support." Help?
I try to log in, I have to guess a few times before I remember my password (stupid capitals), and when I finally get it right it says "Login Revoked: contact customer support." Help?
bump, same issue
This happened to me watching the NYC stream a couple years back. I emailed tech support and they reset my password or unlocked it or something like that fairly promptly. Just in time for me to watch the still footage of some idling motorbikes while the runners were off in the distance, plugging away! Just email them.
Those who have paid for universal, what are you seeing right now? Any pictures?
I also had problems on Universalsports.com this morning. First, there was an ad that blocked the login popup. I couldn't enter my email and password without clicking on the ad. Then after about an hour I got automatically logged out and a message popped up in the video saying that it was no longer available. When I tried to refresh I only got the 90 second preview. I had to close the window, open it again and log in again. When I opened the video again it was half covered in an ad that wouldn't go away. So I had to install an ad blocker just to watch. I got logged out again when Kipsang was passing 26 miles, so that was super frustrating.
They better get this stuff figured out before the Olympics.