I just got off the phone with a RRS customer service rep and due to my history of sending back shoes for the past 4.5 years (over 40 pairs) they finally pulled the plug.
I wonder if this is how they treat all their VIP members.
The rep was also lecturing me on ethics and told me that I needed to look in the mirror, and think about my bad behavior.
I realize I was taking advantage of their 45 day (used to be 60) unconditional return policy...but isn't that what this whole market economy is all about?
It was their policy...I was just utilizing it to it's fullest potential. What's a poor runner to do now?!
The worst part is, now I'm stuck with a used pair of Elites. F.
Somebody please enlighten me on my poor consumer behavior.