A guy on my team ordered a pair of running shoes from these guys; and from what he told us tonight at practice, seems to have been scammed. The company directed his payment for the running shoes to a Venmo address, then claimed that they could not access this payment. Venmo has apparently been no help. Is there any recourse on this, or has he lost all his money? I feel bad for the guy, and even worse that I was one of the ones that encouraged him initially to go for it.