Anyone successfully register for USATF lately?

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  • Just take my money

    Anonymous Poster

    4 years ago 11/17/2020 6:46pm EST

    My membership expired less than a year ago, but their site won't let me simply renew and doesn't even recognize the email address I used.

    So I try to create a new membership from scratch and am taken to the new member page, which is run by a vendor called Sport:80. The site is buggy as hell, fields take forever to load, and after entering all your info and clicking "done", it takes you to... the original login page, where you have to start from scratch all over. This happens repeatedly, on different browsers, and I never get to any actual payment page.

    Anyone here able to actually renew/sign up with USATF lately? Their site is kind of representative of the organization as a whole.

  • registered

    Had Some Myself

    Member since 02/11/2014.

    528 posts. Last post 1 week ago.
    4 years ago 11/18/2020 10:38pm EST
    re: Just take my money

    I'm having the same sort of problems. Also tried to get a password reset, and it said sent a reset link but that didn't show up in my inbox or spam filter folder.

    I also sent a help request through their contact us system, but haven't gotten a response.

    Have you gotten anything to work?

  • registered

    sdfkjbndsbvksndfklvnskdfvkj;sdfnvdfslvbn

    Member since 10/19/2020.

    632 posts. Last post 4 years ago.
    4 years ago 11/18/2020 10:39pm EST
    re: Just take my money

    Just take my money wrote:

    Their site is kind of representative of the organization as a whole.

    I've never been a member, but thanks for confirming my suspicion.

  • registered

    Nonsense!

    Member since 05/12/2020.

    653 posts. Last post 4 months ago.
    4 years ago 11/18/2020 11:00pm EST
    re: Just take my money

    They only sent out like 5000 emails telling people about this.

    Dear USATF Member,

    We are excited to announce that our new member portal, USATF Connect, is set to launch on Wednesday, May 6!

    In preparation for that launch, our current system will be offline on Monday, May 4 – Tuesday, May 5.

    It is extremely important that you locate your current USATF membership number and password prior to May 4. That information will be required to recover your account in the new system. Should you need help in locating that information, please click this link. Membership Information Retrieval.

    Be on the lookout for your launch-specific email to arrive between May 6 and May 14, to include specific instructions on how to recover your account in USATF Connect.

    We would like to take a moment to thank you as a present or past member, for your support of Team USATF and of our sport. At times like these, we are so grateful for you as part of this community.

    If you are not a current member, and are in a position to renew, we ask that you please consider doing so today as your membership is critical to the advancement of the sport. RENEW NOW

    WE ARE ONE TEAM.

    Try this link

    https://legacy.usatf.org/membership/application/index.asp

  • Just take my money

    Anonymous Poster

    4 years ago 11/18/2020 11:00pm EST
    re: Had Some Myself

    Had Some Myself wrote:

    I'm having the same sort of problems. Also tried to get a password reset, and it said sent a reset link but that didn't show up in my inbox or spam filter folder.

    I also sent a help request through their contact us system, but haven't gotten a response.

    Have you gotten anything to work?

    Still no luck, after almost a week of trying. You'd think maybe they'd notice they haven't gotten any new members in a while?

    Wanted to run the New England cross championship this weekend, but I'll have to do the all-comers race instead.

  • Just take my money

    Anonymous Poster

    4 years ago 11/18/2020 11:17pm EST
    re: Nonsense!

    Nonsense! wrote:

    They only sent out like 5000 emails telling people about this.

    Dear USATF Member,

    We are excited to announce that our new member portal, USATF Connect, is set to launch on Wednesday, May 6!

    In preparation for that launch, our current system will be offline on Monday, May 4 – Tuesday, May 5.

    It is extremely important that you locate your current USATF membership number and password prior to May 4. That information will be required to recover your account in the new system. Should you need help in locating that information, please click this link. Membership Information Retrieval.

    Be on the lookout for your launch-specific email to arrive between May 6 and May 14, to include specific instructions on how to recover your account in USATF Connect.

    We would like to take a moment to thank you as a present or past member, for your support of Team USATF and of our sport. At times like these, we are so grateful for you as part of this community.

    If you are not a current member, and are in a position to renew, we ask that you please consider doing so today as your membership is critical to the advancement of the sport. RENEW NOW

    WE ARE ONE TEAM.

    Try this link

    https://legacy.usatf.org/membership/application/index.asp

    My membership expired over the winter, so they never sent me that email.

    Anyway, absolutely nothing on their website works - password retrieval, renew an old membership, start a new membership. Even that top-secret legacy signup link you gave me doesn't work- after I filled it out it just spit back a page saying all the entered fields were invalid.

    C'mon USATF!

  • registered

    Nonsense!

    Member since 05/12/2020.

    653 posts. Last post 4 months ago.
    4 years ago 11/18/2020 11:28pm EST
    re: Just take my money

    Just take my money wrote:

    Nonsense! wrote:

    They only sent out like 5000 emails telling people about this.

    Try this link

    https://legacy.usatf.org/membership/application/index.asp

    My membership expired over the winter, so they never sent me that email.

    Anyway, absolutely nothing on their website works - password retrieval, renew an old membership, start a new membership. Even that top-secret legacy signup link you gave me doesn't work- after I filled it out it just spit back a page saying all the entered fields were invalid.

    C'mon USATF!

    Try this one.

    https://usatf.sport80.com/account_access
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