Oh oh, this is bad. REALLY bad.
Angry Tesla Owners Go on Hunger Strike Over Quality Problems
Many of the owners' complaints aren't exactly new. For example, just a few of the major issues noted are poor paint quality, rust, inability to meet claimed battery life, failing heat pumps, stuck door handles in the cold, and yellowing infotainment screens (that Tesla told the NHTSA were only meant to last "5-6 years" anyway).
Other issues can be found easily on owners' forums. For example, issues with the car's lights, bubbling seats, water collecting in the trunk, loose trim pieces, and reduced power. Another complaint is simply that "autopilot does not work properly." While this statement is rather broad, it's something that many can understand given the number of recent complaints against Tesla's partially automated driving software. In fact, the National Highway Traffic Safety Administration even opened up an engineering analysis on the technology, which is a prerequisite step to the agency asking an automaker to issue a recall.
another huge issue preventing owners from having their vehicles perform to their expectations involves the customer service side of the company. Owners say that they spend an inordinate amount of time waiting on hold to actually speak with someone from Tesla and that they never receive a call back when promised. The Drive has heard similar complaints from U.S. owners, specifically from one who recently was unable to drive their car for six months because Tesla's botched paperwork rendered them unable to register their vehicle.