I thought she had some valid points. I've met a lot of college track coaches and frankly, they are some of the strangest, most egotistical people I've ever met. For being coaches of a sport that on a good day gets 100 people to a meet, they're sure full of themselves.
Some of the worst people skills I've ever witnessed have come from collegiate track and field coaches.
One of the bigger problems is the lack of scholarships for track/cross country. Football coaches can sit with sub-par or struggling athletes for 5 years because of such large rosters. There's not much room for error in college track and field.
That said, I've seen the craziest things from college coaches, like a kid who didn't have a good workout and the coach stopped the van and made the college athlete run 20 miles back to college. I've heard this type of story from 3 different coaches at 3 different colleges. I've heard coaches scream at athletes, de-pants them, throw weight implements, throw spikes at athletes, weigh women's athletes and tell them to get thinner despite being darn near anorexic, and just all kinds of weird stories.
College track coaches aren't normal people and most wouldn't succeed in another profession.