dot competition wrote:
A lot of store owners and slacker employees post here, I see. Get over yourselves or figure out a way to actually compete with online retailers.
Sentimentality might catch a portion of the market, but not the lion's share.
Eastbay, Holabird, Zappos, and the like own your butts.
As a former running store owner in the Twin Cities area, I would say that the local running stores may not get the "lion's share" of the running market (whatever that is??), but they certainly get enough to remain fairly profitable and viable. Twenty-five years ago, or more, everyone was predicting the demise of the running store because of mail-order. Didn't happen. Recently, people are predicting the demise of the local running store, because of the "boiler room" internet, mail-order outfits. Won't happen. GOOD running stores will flourish, simply because most runners like the human touch when making a purchase. There is also a sense that a GOOD running store puts a lot back into the community. I know we did. Some cyber business really does nothing but offer a good price, and sometimes that is negated by a wrong fit, color, etc. That "great deal" often becomes a bad deal when shipping back and forth is factored in. At our store, perhaps 30% of our customers enjoyed team/club discounts of 10-25%, which made our prices CHEAPER than the cyber-boys. We basically took away much of the only advantage they had (price). Even the regular walk-in customer, not on a team or club, could take advantage of specials and close-out shoes. Our store continued to grow, despite more stores opening and the on-slaught of the internet business. It continues to grow (albeit more slowly in these tough economic times.)
Regarding the "dick" who gets some pleasure out of getting sized for shoes at the local store and ordering on-line. It's the old 1% rule in just about anything: one percent of any given population will be "dicks" like this clown. The "dick" should realize that most running store owners and employees are wise to the "dick" and laugh their butts off when he/she leaves to go "think about it"...yeah. Bottom line: there are plenty of GOOD customers out there who value the experience of the running store employees and support the store very well. Most running stores in our area are doing quite well and will continue to do so, as long as they put back into the community.