LetsRun.com Privacy Policy / SMS Terms & Conditions

Effective Date: January 23, 2026

LetsRun.com LLC (“LetsRun,” “we,” “us,” or “our”) operates the website https://www.letsrun.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or communicate with us, including by phone or text message. Please read this policy carefully. Unlike Facebook, X or Google, we are very proud to have a phone number you can call to reach us – 240-752-0823.

1. Information We Collect

We may collect information about you in a variety of ways, including:

a. Personal Data

Personally identifiable information, such as your name, email address, and phone number, that you voluntarily give to us when you contact us, submit a form, create an account, post on our message boards, or otherwise interact with the Site.

b. Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed.

c. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to help customize the Site and improve your experience. You can remove or reject cookies through your browser settings, but doing so may affect functionality.

2. Use of Your Information

We use information collected about you to:

  • Operate and maintain the Site
  • Respond to inquiries and provide customer support
  • Communicate with you regarding Site-related matters
  • Monitor and analyze usage and trends to improve user experience
  • Enforce our terms, rules, and policies
  • Comply with legal and regulatory requirements

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share information we have collected about you in the following situations:

  • By Law or to Protect Rights: If required to do so by law or in response to valid requests by public authorities.
  • Service Providers: With third-party vendors who perform services for us (e.g., hosting, analytics, or communications services) under confidentiality obligations.

No Sharing of SMS Data: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Phone Calls and SMS Text Messages

a. General Communications: If you contact LetsRun by phone or text message, we may respond using the same method of communication. Phone numbers are used solely for customer service, administrative, or service-related purposes.

b. SMS Messaging and Consent: By providing your mobile phone number and explicitly opting in via our website contact form, you consent to receive SMS text messages from LetsRun.com LLC. Consent is for transactional support, customer service, and periodic promotional updates regarding LetsRun.com products.

c. Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you may receive one final confirmation message.

d. Help: For help regarding SMS communications, reply HELP to any message or contact us at letsrun@letsrun.com.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to protect your information, no security system is completely secure.

6. Children’s Information

LetsRun does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated effective date. Continued use of the Site after changes constitutes acceptance of the revised policy.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at

LetsRun.com LLC
Email: letsrun@letsrun.com
Phone – 240-752-0823
Website: https://www.letsrun.com

9. SMS Terms & Conditions

  1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

  1. Types of SMS Communications:

If you have consented to receive text messages from LetsRun.com LLC, you may receive messages related to the following (provide specific examples):

  • Customer care
  • Marketing

Example #1: “Hello, thanks for your purchase of the LetsRun.com shirt. We have shipped your shirt. Your tracking number is xxxxx. Reply STOP to opt out.”

Example #2: “It’s July 24th. That’s LetsRun.com Founders Day. To celebrate, all of our shirts are 40% off today only. Go to Shop.LetsRun.com. Reply STOP to opt out.”

Example #3: “LetsRun: Thanks for opting in! You’ll receive updates and support here. Msg/data rates apply. Reply STOP to opt out.”

  1. Message Frequency:
    Message frequency may vary depending on the type of communication. For example, you may receive up to [2] SMS messages per week.

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

  1. Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  1. Opt-In Method:

You may opt in to receive SMS messages from LetsRun.com LLC in the following ways:

  • By submitting an online form
  1. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  1.  Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling us or contact us in other ways.

  • Additional Options:
  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
  1. Standard Messaging Disclosures:

 
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