Inadvertently didn't pay $4.00 EZPass toll in Delaware. Got bill for $91.50. How in the world is this legal? Options?

Google has a "no toll roads" option that I always use.

When it happened to me in Colorado, I called them and said it was an innocent mistake, I had never done it before, and they just charged me the toll price over the phone and dismissed the other charges. The $91.50 was probably put in place for habitual abusers, and the reason it's so high, is because you're essentially breaking a traffic law, so it's a similar price to a speeding ticket.

rojo wrote:

So "my friend" of limited means and no access to a credit card recently drove to Philadelphia. This "friend" said they paid all of the tolls in cash. What I, I mean she, didn't realize is "she" must have driven through one of those EZ Pass only lanes at one point when it splits off and the two or three far left lanes are open highway but for EZPass holders only.

The toll for that was $4.00. I, I mean, she must have done it on the way there and back as I, I mean she, got two violations in the mail.

Fixed that for ya Rojo.

I know we're going into the holiday season and all and the website traffic normally dips, but I didn't realize it had gotten this bad. Should we start a gofundme for ya?

Had a similar experience with EZPass. Paid a much smaller fine, they claimed I never paid and the fine became ~$60. Tried several times to call and could never get through. I just paid it again to keep it from escalating. I think it’s a scam.

I would just pay it unless you can find an EZPass office to visit. Good luck on getting through by phone!

It says in the official Pennsylvania website: "click here for details" which gives you a pdf file.

Then it says, "Simply follow these steps, your violation will be voided and associated fees forgiven."

It also says "no cash", so I'm guessing a check or credit card is needed.

Call them first. The pdf file gives a number of 1-877-877-5882. I don't know if that's just a Pennsylvania branch.

"Please contact the E-ZPass Customer Service Center at:

1.877.PENNPASS (1.877.736.6727)

Call Center and Customer Service Walk In Hours:

Monday through Friday, 8:00AM to 7:00 PM."

This website gives a different phone number. I don't know which one is better to call.

And now I see a 3rd phone number at the bottom of the 1st webpage I linked to: "Turnpike Customer Assistance Center - 800.331.3414".

"Just call them. If you don't have a ton of past violations on your car already they will waive it. If the first operator you get won't do it call back and ask another."

Remember that it's specifically in writing that the fees will be "forgiven" so try to bring up the pdf file with the customer support representative. Good luck.

You were right to try to fight the charges, and that's very friendly to be willing to use your own credit card for her.

well you have two options.

1. pay it

2. don't pay it

How did I know this post was going to be from rojo?

Because it said "rojo" next to the title?

I never pay tolls out of state. There's nothing they can do.

100,000 vehicles a day pass through that toll.

$150 million a year in revenue.

Do they really need to gouge people for a missed toll?

The number here to call is "1-888-397-2773".

Sorry, it was my mistake to show Pennsylvania numbers. I saw "drove to Philadelphia", but the title says, "toll in Delaware".

"Call EZ Pass - there's a previous thread where several people (including me) posted that they were happily surprised with how helpful customer service was with a variety of issues."

Some people have had success in appealing it.

Give a good explanation. Maybe the weather was bad, and it was difficult to notice what lane the driver was in? She was unfamiliar with the roads when visiting?

Pretty sure I know exactly where this happened. If you use gps it gets pretty confusing as to which lane you should be in at one point.

I’ve missed it once before but was in a rental and was never billed for it.

Rojo, I'd like to apologize to you. I forgot that at the I-95 toll at Newark you actually CAN'T get over in the last mile before going thru the automatic EZ Pass (no slow down) as there is a concrete barrier separating those lanes and the "cash" lanes.

I traveled to Stillwater, Oklahoma for the NCAA Regional Cross Country Meet. The toll booth at the Stillwater exit was not manned and you were charged $1.00 but only in coins. I had no chains. After I returned home I logged into the website and they had a process for paying missed tolls. Glad I took the time to educate myself.

It’s worse in Massachusetts, they have no toll collectors on the Mass Pike . I traveled a 1 mile section of it going to a meet and didn’t have easy pass . Got a bill for $.95 that was date 16 days before I got it . Then I got a new bill dated exactly 30 days after the first one ( and like 14 days after the first one ) I tried sending the 0.95 cents in and 30 days later I got a third bill for $225.

It’s all just a racket . In Albany NY they used to make a half million dollars a year on parking fines . Then they went to parking meters you could pay with your card . Meter fees increased $40,0000 but fines went down $400,000 so they installed automatic fines for running red lights

In Colorado from Boulder to Denver via US-36, there is no barrier to stop people from crossing the double white lines into and out of the fast toll lane. They need to install a jersey barrier to stop the idiots

rojo sez: me ain't not gonna pay no stinkin mony two the gubment. me ain't not got no stinkin job and me ain't not gonna use none o that their trust fund too use no stinkin rodes which otta bee free for wite men. my pappy dun did allways tells I and wejo that payin fer ennything bee fer suckers. sum of yews peeple been sayin that they bee sines tellin when not two use them towl lanes, but me ain't not nebber been about reedin no stinkin sines enny more than me ebber been about reedin books neethur. iffin it ain't not bee on that they're TV, me ain't not gonna bee innerested.

Just curious, did rojo use the same person to take the written part of the driver's test that he used to take the SATs for him?