The low down wrote:
Have you ever experienced this? Customers talking to you like you are 5 years old, calling you names, and talking down to you
What state are you in?
Here in my southern state in general people are very congenial. The local Lowes was terrible at customer service until they opened a second store. Suddenly at both stores the employees seemed to have been educated in customer service which in turn makes everyone happier. If you see someone looking lost or perplexed ask how you can help before they get frustrated in the gigantic store.
I understand customer service jobs are very demanding on the employee. If everyone took the golden rule to heart we could come damn close to having paradise.