Anyone else still angry about self check out lanes?

What about waiting in line behind people who issues with the self checkout and need manager help?

Never had that problem.

Used to be. Used to think poor slobs are being replaced with machines. Then I realized what kind of A-holes usually are serving me and also realize that the cost of goods will be cheaper if they get rid of most of them. Walmart needs to do the same. Sorry old Stogee. No cigar for you.

The few stores that tried to change entirely over to them seem to have switched back to a mix. The number of self check out lanes is now about the same as the number of express lanes at WalMart and Home Depot. Seems like a pretty reasonable compromise.

Star wrote:

What about waiting in line behind people who issues with the self checkout and need manager help?

This is my biggest problem with self checkout lanes. The people that shouldn't use them always use them, get stuck, need help, and go slower than sh!t.

Home Depot has self-checks exclusively?

How does one scan a 4x8 sheet of plywood or drywall on a self-check?

I thought it was a great way to get a quick checkout if I only had a few items. But, no.... now there are long lines at the self checkout. Why in hell if there are long lines at the self checkout that the store keeps some of the available self checkouts closed?

Message to stores: if you are going to go self checkouts then you need more checkout lines because your customers are slower than your staff.

The OP is objecting on principle but that principle will lose in the long run. Every business is out to save money and if they are smart enough to con their employees into doing the work that they paid staff to do they are brilliant businessmen.

One of the smartest techniques is Aldi's that require you to pay a quarter to get a cart. This allows them to fire all the cart round up people in the parking lots. And the patrons of the store gladly put the cart back to get their quarter back. Nothing short of brilliant! Surprise that more stores have not done the same. Then again this is a German company. Very smart over there.

Wise one.. wrote:

The OP is objecting on principle but that principle will lose in the long run. Every business is out to save money and if they are smart enough to con their employees into doing the work that they paid staff to do they are brilliant businessmen.

One of the smartest techniques is Aldi's that require you to pay a quarter to get a cart. This allows them to fire all the cart round up people in the parking lots. And the patrons of the store gladly put the cart back to get their quarter back. Nothing short of brilliant! Surprise that more stores have not done the same. Then again this is a German company. Very smart over there.

Self checkout is here to stay assuming retail world even survives the onslaught of online ordering/drone delivery/etc.

Self checkout is cheaper, customers like it, and makes sense from a queue standpoint (generally is setup with lots of machines/"servers" and a single "queue"). This means that if one customer gets confused/stuck, the line doesn't get held up (as happens with traditional human manned checkout stands).

I'm old and anti-social, so I love the self-check lanes. My biggest issues are 1. the people who stand there forever trying to figure them out and 2. the stores that have a person stationed there who feels like she has to interact with you even though that is what you are trying to avoid.

When I was a kid, gas stations had full service where they pumped the gas. Then when I started to drive there were full service lanes and self service lanes. The self service lanes charged less per gallon. Now full service lanes are extinct.

You can be sure that the cost savings of eliminating gas station attendants was not passed on to the consumer. It is business 101. If you can do things more profitably and the consumer continues to patronize your business, then you reap the benefit.

Interestingly we vacationed in Cancun and they still have gas attendants out fighting for tips by cleaning windows etc.. I think they were 100% tip payed and liked to skim off the dim witted US travelers that could not convert currencies.

veritableSeer wrote:

I would rather check my own sh1t out than stand in line waiting for fat dumbfvck bitches to fumble through their purse for five minutes yapping their piehole spewing their ignorance into my earholes.

HATER

No, seriously wrote:

Home Depot has self-checks exclusively?

How does one scan a 4x8 sheet of plywood or drywall on a self-check?

...barcode....

One perk is that it's a lot easier to accidentally forget purchasing something. Oops.

And you ever get behind an old lady trying to look up the price of produce? Dear god, you're waiting 30 min.

No, seriously wrote:

Home Depot has self-checks exclusively?

How does one scan a 4x8 sheet of plywood or drywall on a self-check?

They have a mix in my area. You can't buy lumber or power tools at the self-checkers. Try and wrangle a stack of 2x12's through the self checkout lane if you want to receive an eye roll.

My biggest peeve is that the supermarket ones haven't just given us real sized checkout lanes that the pros use free of the idiotic weighing mechanism and ability to can double scanned items. We can already choose to not bag big items, so making sure my milk weighs the right amount on the bagging stand can't prevent much theft. Being a checker is a minimum wage job. Surely we can all handle the grown up scanners.

Grocery store margins are 1-2% i.e. they are a few months (at best) from bankruptcy at any given time.

They are hardly getting rich.

All of this nonsense should be replaced w/ RFID tags, and you just push your cart through a large reader. Produce and other loose/bulk items woudl still be handled by people.

Simpleton, only simpletons call people haters. Grow up.

Raise the minimum wage to $20 per hour! That will make it so the few humans that still work at the checkout will get a living wage.

Wise one.. wrote:

You can be sure that the cost savings of eliminating gas station attendants was not passed on to the consumer. It is business 101. If you can do things more profitably and the consumer continues to patronize your business, then you reap the benefit.

That's not "business 101." Every gas station can and did do the same thing, so anyone who didn't pass the savings on to the customer would have gone out of business.