jjjjjjjjjjjj wrote:
Sending someone out twice, who then reassures you that it is working when it isn't, is not being responsive. That happened to us in Chicago and there was no intention of fixing the problem until we did the following: send a certified letter to the landlord referring to the problem and indicating the temperature in your apartment at certain times. Next, notify the landlord that you will report him to the country board. If those two actions do not work, inform him that you will be placing the rent in escrow until the problem is solved.
Sure it's being responsive. You think the handyman is straight up lying? Possible, but unlikely. Sounds like he got it work for a few minutes then decided it was all good. Or maybe he fixed what he thought was the problem and thought "great - fixed" without bothering to test it. Either way it's an issue of competence. If the tenant keeps bugging the landlord, the landlord will get someone out who can fix the damn thing (if for no other reason than to get the OP off his back).
I deal with this constantly. I manage residential units at a university that employs its own plumbers, electricians, carpetners, etc. and they are unionized so we can't just fire the crappy ones we have to continue working with them and appeal to their supervisors. At least once a week a work ticket hits my desk marked "complete" and I later find out the job isn't truly fixed to the tenant's satisfaction (or my own). So then I have to contact the trade supervisor to get someone else sent out.
Absolute fastest way for the OP to get this fixed is to annoy the shit out of the landlord. I speak from experience.
jjjjjjjj sorry you had a slumlord, but I would think a deadbeat landlord would more likely ignore your requests than to send someone out - twice within a short timeframe.