Yep, I still don't see what the big deal is with AE
Their customer services is superior to other credit card issuers. Some of their cards have much better benefits/rewards, as another poster mentioned. Their expense tracking function is much better, especially for tax purposes.
Most of their products are revolving. Their non-revolving cards (formerly called travel cards) are still great if you always pay off the balance every month. A lot of businesses still issue them to employees.