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Poster: TrailRunner67
Subject: Anybody can help with health insurance? Claim was denied
Body:

My health insurance plan started in May 2011 and everything was fine in 2011. I received infertility treatments and they were covered. At the end of the year, my insurance informed us that there will be some changes in 2012 and they sent a new Benefits Booklet. I sent an email asking if my infertility benefits will stay the same. They said YES. Here's the email exchange:

--------------- Original Message ---------------
From: [Me]
Sent: 11/29/2011 4:21 PM
Subject: 2012 Infertility coverage

I'm currently enrolled in a PP1 plan. My member ID is XXX.
I'd like to confirm 2012 benefits regarding coverage of:
- Infertility treatments
- Infertility drugs
It was covered under my plan in 2011, and I want to be sure this will be covered in 2012.

Regards,
XXX

--------------- Original Message ---------------
Dear XXX,

Your benefits for infertility treatment will remain the same. You can use our drug calculator to find out how the drugs will be compensated for next year. You can find the calculator here: XXX

The glimpse of the certificate that you are listing is a limitation for new members who may not have had prior coverage.

Best,

Member Services
XXX
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