Syncing with Garmin Connect ap

Running Shoes/Running Gear Other

7 years ago 02/10/2017 5:41am EST

I find it very inconsistent.

Sometimes when i get near my phone after a run, i can see on my watch the phone connects and it starts transferring immediately.

Sometimes it takes several minutes before it will start syncing after the phone connects.

Sometimes I have to open the Garmin Connect app for it to start syncing after the phone has been connected for a while.

Sometimes it doesn't sync at all and no combination of opening the Garmin Connect app, restarting either device, bluetooth, etc will help.

What's the secret?

7 years ago 02/10/2017 6:37am EST

re: litterbug

My wife's does the same exact thing.

7 years ago 02/10/2017 6:59am EST

re: litterbug

920 XT and Iphone, btw.

7 years ago 02/10/2017 7:31am EST

re: litterbug

litterbug wrote:
I find it very inconsistent.
Sometimes when i get near my phone after a run, i can see on my watch the phone connects and it starts transferring immediately.
Sometimes it takes several minutes before it will start syncing after the phone connects.
Sometimes I have to open the Garmin Connect app for it to start syncing after the phone has been connected for a while.
Sometimes it doesn't sync at all and no combination of opening the Garmin Connect app, restarting either device, bluetooth, etc will help.
What's the secret?

My Garmin forerunner 220 does this too with my I phone 5s. It is very frustrating and now it does not seem to sync at all so i am about to forget about using Garmin Connect and just use the GPS/hrm function on the watch. I find a lot of these new gadgets to be unreliable and they cause a lot frustration in just getting them to do what they are supposed to do. Life and running seemed so much simpler when I just used a stopwach with a lap memory function eg Timex ironman etc ....

7 years ago 02/10/2017 8:02am EST

re: litterbug

620 and iPhone7, but no major issues. Occasionally I have to start the GC app before they will connect, but not usually.

Have you tried updating firmware and GC to most recent versions?

7 years ago 02/10/2017 8:49am EST

re: litterbug

Garmin 735 and Iphone 5S

I have the same problem. Have to hit sync multiple times and click the watch at the specific time or else it will tell me my watch is busy.

7 years ago 02/10/2017 9:08am EST

re: litterbug

I have the same problem with my garmin 230. It is very inconsistent about whether it will sync with phone app or not. I almost always just connect to my computer in the evening to sync/charge it. But when I do try to sync through the phone, it is almost always a pain trying to get it to work.

7 years ago 02/10/2017 9:16am EST

re: litterbug

Same problem here. 620 and Android. I've even called the company about it. I don't know why they don't add a simple menu option to sync on demand if it doesn't do it automatically.

7 years ago 02/10/2017 9:46am EST

re: 620 and Android

Fenix 3 and wifi buddy. I haven't had to sync with the app since I've had it.

7 years ago 02/10/2017 11:46am EST

re: Moby Dick

Try restarting your phone and see if the bluetooth will connect after this. That seemed to work.

7 years ago 02/10/2017 12:18pm EST

re: longroad

It's clearly an issue with their app. It seems to happenn on both ios and android platforms.

7 years ago 02/10/2017 12:30pm EST

re: Piper Will Lead Us

Fenx 2 + Android = syncing about 5% of the time. I've mostly given up on that feature.

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