Advice please: damaged shoes

Running Shoes/Running Gear Shoes
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  • Daniel Sher

    Anonymous Poster

    7 years ago 10/25/2016 11:22am EDT

    Hi all,

    I'd really appreciate it if you could give me some advice.

    A while ago I bought a pair of NB leadville 1210V2 trail-running shoes.

    I have enjoyed wearing them and they have treated me well. However, I have found that the inner-side of the heal has completely eroded on both shoes, to the point that the plastic inner-support of the heal digs into my feet, making it impossible to wear.

    I have only had the shoes for 5 months; I run approximately 20km per week, 80 percent trail running. I also wear orthotic inserts. The shoes are exactly the correct size for me.

    Despite the shoes being so new, the store that I bought them from is not willing to re-fund me or replace the shoes.

    Can anyone help me to understand why/how the shoes could have become damaged like this?

    I'll attach some pictures. Many thanks and happy running!

  • not rocket scientry

    Anonymous Poster

    7 years ago 10/25/2016 1:01pm EDT
    re: Daniel Sher

    Daniel Sher wrote:

    Hi all,

    I'd really appreciate it if you could give me some advice.

    A while ago I bought a pair of NB leadville 1210V2 trail-running shoes.

    I have enjoyed wearing them and they have treated me well. However, I have found that the inner-side of the heal has completely eroded on both shoes, to the point that the plastic inner-support of the heal digs into my feet, making it impossible to wear.

    I have only had the shoes for 5 months; I run approximately 20km per week, 80 percent trail running. I also wear orthotic inserts. The shoes are exactly the correct size for me.

    Despite the shoes being so new, the store that I bought them from is not willing to re-fund me or replace the shoes.

    Can anyone help me to understand why/how the shoes could have become damaged like this?

    I'll attach some pictures. Many thanks and happy running!

    Because of wear and tear.

  • Rocket Scientisy

    Anonymous Poster

    7 years ago 10/27/2016 12:47pm EDT
    re: not rocket scientry

    Well, if I've done the math correctly, you have somewhere in the neighborhood of 200 miles on these shoes. While that's not a ton, you really can't expect a store to take back worn shoes with that many miles on them even if there is actually an obvious defect.

    I have no idea what you mean when you say "I have found that the inner-side of the heal has completely eroded on both shoes, to the point that the plastic inner-support of the heal digs into my feet, making it impossible to wear." Are you talking about the fabric on the inside of the shoe in the heel area? Or are you talking about something on the outsole? I'm not sure why you would get that kind of wear either way, but I would consider the fact that those particular shoes aren't for you.

  • high milage

    Anonymous Poster

    7 years ago 11/08/2016 3:56pm EST
    re: Daniel Sher

    You've been running in them for 5 months. Why the hell would they take them back after that?

  • Mr E

    Anonymous Poster

    7 years ago 11/08/2016 3:58pm EST
    re: high milage

    You're SOL. If the durability is an issue, don't buy those next time.

  • registered

    anti moran

    Member since 10/12/2016.

    227 posts. Last post 6 years ago.
    7 years ago 11/08/2016 3:59pm EST
    re: Daniel Sher

    Daniel Sher wrote:

    Hi all,

    I'd really appreciate it if you could give me some advice.

    A while ago I bought a pair of NB leadville 1210V2 trail-running shoes.

    I have enjoyed wearing them and they have treated me well. However, I have found that the inner-side of the heal has completely eroded on both shoes, to the point that the plastic inner-support of the heal digs into my feet, making it impossible to wear.

    I have only had the shoes for 5 months; I run approximately 20km per week, 80 percent trail running. I also wear orthotic inserts. The shoes are exactly the correct size for me.

    Despite the shoes being so new, the store that I bought them from is not willing to re-fund me or replace the shoes.

    Can anyone help me to understand why/how the shoes could have become damaged like this?

    I'll attach some pictures. Many thanks and happy running!

    moran

    buy new shoes

    fix your form so you don't need a "plastic inner-support" to run

  • 4333333

    Anonymous Poster

    7 years ago 11/08/2016 3:59pm EST
    re: Daniel Sher

    I've found that some shoes wear out really fast. I think you're out of luck.

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